Learning centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Merging Data Collection Fields onto your Ticket

The default ticket captures the booking person's name and booking ID. You can adjust what is displayed on the ticket, adding on customised data fields. You can find this useful for checking registrations for attendee name or when issuing merchandising options purchased.

Preparing your Data Fields

Select Manage Events, Data Collection and either once per booking or per attendee.

When you add a field or edit a field, "The Label" is what people see when booking, whereas the 'Field Name' is what you use on a custom ticket.  

The 'Field Name' must be upper-case and must be only letters, number and/or underscores. If your field name is more than one word, please use an underscore between each word, e.g. FIRST_NAME. Only add field names to those fields you are going to pick up on your custom ticket.




Customising your Ticket

Select 'Ticket Styles' from 'Configuration'. Either add or edit a ticket style.

You will then be able to edit this ticket template so that it includes the 'Field Name' that you added to 'Data Collection'. This field must be entered exactly as it appears in 'Data Collection', in capitals and within square brackets eg. [FIRST_NAME]

You can add multiple field names as shown below.



Adding the custom ticket to your event

You now need to link this custom ticket style to your event, via 'Pricing Groups' under Manage Events.