Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Turning off Phone and Address on Checkout

When running free events, you often need to only know the person's name and email upon checkout from the Booking Details window.

TryBooking Definition of a Free Event

A free event is one that has no ticket type setup in any pricing group. If you have a zero valued ticket type or are using a promotional code or gift certificate to make the ticket complimentary on any session or section on your event, then this event is not considered to be free for the purpose of handing back free tickets.

How to turn off asking for phone and / or address.

Being able to turn off the address and / or phone is only possible when you have selected ticket prices, to make your event free or by removing ticket types. 


Just prior to completing your event setup, you will be able to turn off asking for this data.


Should you change your mind after creating your event, these same options can be found under your event on Data Collection. 

NOTE:  Should you turn these on part way through, your bookings to this point will be missing this data. If you add in ticket prices to any section / sections or pricing group on that event, these options will automatically be disabled and data will once again be collected on all bookings from this point onwards.