Learning centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Setting up Gates

When using multiple scanning points, you may wish to rename the Gates from default names 'Gate 1', 'Gate 2' etc to the names of your gate scanning operators. This aids with monitoring and debriefing later as it allows you to match the information obtained (e.g numbers through each gate, if a gate is allowing duplicates / invalid tickets through, if a gate is overriding more scans manually etc) to the person who was responsible for doing the scanning on that gate.

To add or change the default names, go to Gates and click on a gate to edit its name or add a new gate.

Adding Rules

For most events, you won't need to add additional rules. There are times when using additional Rules can be beneficial: for example, if you only wish to accept tickets from a specific subsection of ticket holders within a particular pricing group, perhaps you only wish to allow entry on the Adult VIP tickets prior to your event but not the Adult ticket type.

By default, there's always a rule in place that disallows duplicates. 

To add in your own rules go to the Rules tab on the admin panel. If you have multiple rules defined, the rules apply in order from top to bottom.