Learning Centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

TryBooking Mobile Scanning App Overview 

The TryBooking scanning app is useful for managing the entry to your event and scanning attendees as when they arrive, as well as monitoring sales in real-time and adding volunteer scanners. The app is free to use for event organisers using TryBooking and their teams (administrators, basic access users and volunteers).

Features include:

  • Real-time sales dashboard with the number of tickets sold and revenue.
  • Scan QR codes on paper tickets and mobile tickets.
  • Track scanning at multiple doors/gates/entry points
  • Volunteer mode, with data access controls to check volunteers out.
  • Offline mode available.
  • Enable or disable scanning points.
  • Setup advanced rules to control scanning.
  • Manual check-in and attendee search.

You can download the app from the Apple App Store or Google Play Store for free and start scanning entries directly from your phone.


Download on iOS    Google Play Badge



While the TryBooking Scanning App has an "offline" mode, it's preferable to ensure all scanning points have internet access so that scanning information can be shared between devices and TryBooking. If mobile coverage is a problem or you're looking to manage large crowds, consider Gatekeeper as your alternative.

Learn how to:

Take a moment to read our proven tips on scanning and managing a crowd.


Note:  The mobile scanning app has been designed and tested to be used on mobile phone devices not iPads or tablets.  The smaller mobile phone devices fit nicely in one hand, making it simpler and easier to flip or manipulate tickets if required.