Mobile Scanning App Setup

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Setting up the TryBooking Mobile Scanning App

The scanning app can be used in 2 modes:

  • As a volunteer with limited access.
  • As the main administrator with full app access. 

The main person will use the Log In option and uses their normal TryBooking Login email and password. This login can be their full TryBooking administration access, their Basic User login or Producers login.

TryBooking Scanning App Login


The Dashboard

After logging in you will be taken to a list of your present and past events. Simply select the event, which then takes you to your event dashboard. The event dashboard displays in real time:

  • The number of tickets sold.
  • Revenue.
  • The number of check-ins for the event.
  • Tickets sold over time.

If your event is still selling, this will provide you with a snapshot of recent sales and how many people have been scanned in. You can update this information by holding your finger at the top of this screen and pulling down to refresh.

Note: This information is not visible to volunteers.

If you wish to change to another event, click on the icon on the upper left-hand side just above total revenue to move back to your events list.

TryBooking Scanning App Dashboard


The icons at the bottom are quick navigation tools to allow you to move quickly to scanning, volunteer setup or review your event status.

TryBooking scanning app instructions new menu

From left to right, these icons will take you to:

Home: Takes you back to the event dashboard.

List: Will list ticket holders, allow for manual searches or scanning.

Scan: Allows you to scan tickets.

Settings: Here you can define rules, monitor who is scanning, generate your volunteer QR Code, review your app version and basics on the event or contact us.


TIP:  If the main person scanning isn't a normal TryBooking user, consider setting up Producers Access or Basic User Access which will limit their access within TryBooking itself. Multiple basic users can be set up in your TryBooking account and used in the TryBooking Scanning App.

Next: How to define volunteers

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