Learning centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Exporting and Importing Venue Templates

Seating plans can only be imported and exported from Venue Templates and not into the event directly. Your Venue Template must be in place prior to creating your event and is then importing into your event during the event set up. 

If you hire your venue to others and you wish for them to provide their own ticketing, you can ensure that they have the correct plan by exporting off your plan and sharing it with them.

Exporting a Venue Template

1.  Select Venue Templates in Configuration.

2.  Select the venue you wish to export.

3.  Click on Export Venue and save this file.

This file is a special type of file and can only be viewed or used via TryBooking.

Importing a Venue Template

1.  Select Configuration and Venue Templates

2.  Locate the words on this main page "To upload a venue template, click here."

3.  Click and upload your exported venue plan.

TIP:  As you have been provided with a seating plan, double check it's accuracy to ensure it meets your understanding of the venue or needs prior to using.